Privacy Policy

We collect information necessary to provide our diagnostic reporting services, including: • Account information (name, email, organization details) • Usage data and analytics • Diagnostic reports and medical data processed through our platform • Communication records for support purposes All medical data is processed in accordance with healthcare data protection regulations.

We implement industry-leading security measures to protect your data: • End-to-end encryption for all data transmission • AES-256 encryption for data at rest • Regular security audits and penetration testing • SOC 2 Type II compliant infrastructure • Role-based access controls

Your information is used solely for: • Providing and improving our diagnostic reporting services • Customer support and communication • Analytics to enhance platform performance • Compliance with legal obligations We never sell your data to third parties or use it for advertising purposes.

You have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your data • Export your data in a portable format • Opt-out of non-essential communications Contact our privacy team to exercise any of these rights.

We retain your data only as long as necessary: • Account data: Duration of service plus 30 days • Medical reports: As per healthcare regulations (typically 7-10 years) • Usage logs: 12 months • Support communications: 3 years You may request earlier deletion subject to legal requirements.

We may update this privacy policy periodically. We will notify you of significant changes via: • Email notification to registered users • In-app notifications • Posted notices on our website Continued use of our services after changes constitutes acceptance of the updated policy.